Herbert
Workforce Challenge:
Herbert was a motivated, upbeat individual who had been laid off after working eighteen months for Frontier Communications (telephone) as a Local Operations Manager. Having worked his way up the career ladder, Herbert believed that he needed to move forward with another career path because of a reduction in workforce and the industry that he was in was not “in demand.” Herbert had strong IT skills, but no certifications or formal training. After research, he was confident that training for a Microsoft Certified Solutions Expert (MCSE), would allow him many opportunities in the IT Industry.
Workforce Solution:
Herbert found SELACO WDB through the EDD Office and made an appointment to enroll into the program. Based on the fact that Herbert was so clear on what and why he needed the MCSE training, he was moved into school immediately and successfully completed his training on August 3, 2017.
Outcome & Benefits:
As soon as he became certified for the MCSE, Herbert began job searching. He applied for jobs online and eventually found an opportunity on Indeed.com. After just two interviews, Herbert accepted a position from the Admin Services Co-op on November 13, 2017 as an Information Technology Administrator. Although he is earning less than he was at Frontier Communications, he is confident that he will continue to earn more with time because there is a strong career path waiting for him. Herbert also plans on continuing his education, knowing that the IT Industry constantly changes and that it is his responsibility to keep learning. He is extremely grateful to SELACO WDB for this wonderful opportunity and advises other job seekers; “Be open minded to career change, further your education and sell yourself during the interview process.”
