Michelle
Workforce Challenge:
Michelle worked as a Temp with Capitol Food Co. in Santa Fe Springs, CA for 6 months. Michelle survived a 3 ½ month layoff in the industry. In January 2015, Michelle received a notice at the EDD Norwalk Office and spoke with a Customer Service Representative, who provided her with more information on the program. In that same month, Michelle enrolled at SELACO-WIB.
Workforce Solution:
Michelle came to SELACO WIB in Cerritos because of the training and workshops offered to enhance her job search and to prepare her for interviews. She was assigned a case manager, attended job search workshops and “Steps to Economic and Personal Success.” She stated that she looked for employment mostly online, driving around town, and networking with friends/agencies. The biggest challenge Michelle overcame was learning how to customize her résumé by matching the job description, writing cover letters and following up.
Outcome & Benefits:
In February 2015, Michelle answered an ad for a Sales Assistant/Customer Service position with Brush Research Manufacturing in East Los Angeles, CA. She stated that she found full-time employment at a company with a positive support culture. Although it is not quite the salary she was seeking to start, she knows that with hard work she will achieve it. When asked would she recommend SELACO-WIB to others, she said; “Yes! They were extremely helpful. I tell everyone about the wonderful resources that are available through SELACO WIB. They showed me how simple it is to customize my résumé and how to promote myself. I learned how not to appear selfish, by including things that will benefit the company. Also, I learned great “Thank you note” tips! (Send or leave a thank you note immediately–before leaving the parking lot). I did that a few times and it was great! I didn’t have to worry about remembering to do it, and I was still in “interview mode”. That will be a permanent step in my interview process.”
Congratulation, Michelle!
